Terms of Service

Last updated: [Insert date]

These Terms of Service explain the terms that apply when you use the Northline Acquisition website or contact us about our services.

By using this website, you agree to these terms.

1. Who we are

Northline Acquisition provides booking recovery, follow-up, CRM tracking, and client acquisition support for aesthetic clinics, skin clinics, med spas, and treatment-led beauty businesses.

You can contact us at:

Email: [email protected]


Website: https://northlineacquisition.com

2. Use of this website

You agree to use this website only for lawful purposes.

You must not:

Use the website in a way that causes damage or disruption

Attempt to gain unauthorised access to the website or related systems

Copy or misuse website content without permission

Submit false, misleading, or harmful information through our forms

3. Website content

The content on this website is provided for general business information only.

We aim to keep information accurate and up to date, but we do not guarantee that all content is complete, current, or error-free.

Nothing on this website should be treated as legal, financial, medical, clinical, or regulatory advice.

4. Services

Northline may provide services including database reactivation, follow-up systems, booking optimisation, CRM tracking, paid acquisition support, and related client acquisition services.

The exact scope of any service will be agreed separately in writing before work begins.

5. No guarantees

We do not guarantee specific numbers of bookings, consultations, revenue, replies, leads, or sales.

Marketing, follow-up, reactivation, and acquisition results can vary depending on many factors, including the clinic’s existing database, offer, location, pricing, reputation, speed of response, treatment demand, internal processes, and market conditions.

6. Clinic responsibilities

Where we work with a clinic or business, the clinic remains responsible for:

Providing accurate information

Approving messages, campaigns, or materials before use

Ensuring it has the right permissions to contact clients or leads

Handling clinical, medical, treatment-specific, or regulated questions

Complying with applicable laws, professional standards, advertising rules, and data protection obligations

Responding to enquiries and booking opportunities in a timely way

Northline does not provide clinical, medical, or treatment advice.

7. Data and permissions

If a clinic provides client, lead, or enquiry data for any campaign or review, the clinic is responsible for ensuring that it has the legal right and appropriate permissions to share and use that data.

Northline will only use data for the agreed business purpose.

8. Third-party platforms

Our website or services may involve third-party platforms such as CRM systems, website builders, email providers, advertising platforms, analytics tools, booking tools, or social media platforms.

We are not responsible for outages, policy changes, errors, account restrictions, or service issues caused by third-party platforms.

9. Intellectual property

All content on this website, including text, design, graphics, branding, and materials, belongs to Northline Acquisition unless stated otherwise.

You may not copy, reproduce, modify, or reuse our website content or materials without written permission.

10. Links to other websites

This website may contain links to third-party websites. We are not responsible for the content, accuracy, privacy practices, or availability of third-party websites.

11. Limitation of liability

To the fullest extent permitted by law, Northline Acquisition is not liable for indirect, incidental, consequential, or loss-of-profit damages arising from your use of this website or reliance on its content.

Nothing in these terms limits liability where it would be unlawful to do so.

12. Changes to these terms

We may update these Terms of Service from time to time. The latest version will be available on this page.

13. Governing law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the courts of England and Wales, unless applicable law requires otherwise.